lingkartoto Platform Privacy Notice

This page describes what we collect when you use lingkartoto and how we keep that data protected. We collect personal information—your name, email, phone number, and national ID—to verify your identity, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and comply with gaming regulations in supported jurisdictions. We also collect behavioural data: which games you play, your account balance, your transaction history, and your login activity.

We use industry-standard encryption (SSL) to protect all data in transit. Your account credentials are hashed and stored securely; your payment details are never stored on our servers—they flow directly to our licensed payment processors. We do not sell your data to third parties. We share information only with payment processors, regulatory authorities (where required by law), and our support team (to help resolve your requests).

Your privacy is central to how we operate lingkartoto. This notice explains what we collect, why, how long we keep it, and what rights you have. If you have questions about our privacy practices, you can contact our support team via in-app messaging or email.

What Data We Collect on lingkartoto

We collect information in two categories: account data and activity data. Account data includes your legal name, email address, phone number, date of birth, and national ID (KTP). We collect this during registration and verification to confirm your identity and prevent duplicate accounts. Activity data includes every action you take on lingkartoto: deposits, withdrawals, game plays, bets, payouts, login times, device information, and IP address. We also collect cookies and similar tracking technologies to remember your preferences and improve your experience.

We collect account data because gaming regulations in supported jurisdictions require identity verification. We collect activity data to detect fraud, settle disputes, calculate promotions, and improve our platform. For example, when you request a withdrawal, we review your account activity to ensure you meet promotion terms and that your withdrawal request is legitimate.

How We Use Your Data on lingkartoto

We use your data to operate lingkartoto and provide the service you expect. We verify your identity to comply with gaming law and prevent fraud. We process your deposits and withdrawals through our payment partners—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet—and share only the information those processors need to complete the transaction. We track your activity to calculate promotion eligibility, detect suspicious behaviour, and settle disputes fairly.

We also use your data to improve lingkartoto. We analyse which games are popular, which payment methods users prefer, and where our support team receives the most questions. This helps us prioritise features and fix problems. We may also contact you via email or SMS to notify you about account changes, promotion opportunities, or important updates—but we do not send marketing messages unless you opt in.

Third Parties and Data Sharing

We share your data only when necessary. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your name, account number, and transaction amount to process deposits and withdrawals. Our hosting provider stores our servers and databases; your data may sit outside your jurisdiction (e.g., in Singapore or another region). We do not control where our hosting provider stores data, but we require them to meet industry security standards.

If gaming regulators in your jurisdiction request information about your account—for example, to investigate a complaint—we may be required by law to share your data. We do not share data with advertisers, data brokers, or other third parties for marketing purposes. If we are acquired or merge with another company, your data may transfer as part of that transaction, and we will notify you in advance.

SSL Encryption

A security protocol that encrypts data in transit between your device and our servers, protecting it from interception.

KYC Verification

Know Your Customer—the process of verifying your identity using government-issued ID to comply with gaming regulations.

Data Retention

How long we keep your information after you close your account or stop using lingkartoto.

Your Rights and Data Retention on lingkartoto

You have the right to access your data. You can view your account information, transaction history, and activity log anytime in your lingkartoto dashboard. You can also request a copy of all data we hold about you by contacting our support team. We will provide it within ten business days in a portable format.

You have the right to correct inaccurate data. If your name, email, or phone number is wrong, you can update it in your account settings. If you cannot correct it yourself, our support team can help. You also have the right to request deletion of your data, though we may retain some information for legal or regulatory reasons—for example, transaction records for tax compliance or dispute resolution.

Cookies and Tracking on lingkartoto

We use cookies to remember your login state, store your preferences, and track how you use lingkartoto. Cookies are small files stored on your device. Essential cookies are necessary for lingkartoto to function (e.g., keeping you logged in). Analytics cookies help us understand user behaviour and improve the platform. You can disable cookies in your browser settings, but some lingkartoto features may not work properly without them.

We also use pixel tags and similar technologies to track whether you open our emails and which links you click. This helps us understand which promotions are effective and which support topics are most common. You can opt out of marketing emails anytime by clicking the unsubscribe link in any message we send.

Data Security and Breach Notification

We protect your data using encryption, secure password hashing, and access controls. Only authorised team members can view your personal information, and they access it only to help you or comply with law. We conduct regular security audits and penetration testing to identify vulnerabilities. If we discover a data breach that affects your account, we will notify you within 72 hours via email and provide guidance on steps you can take to protect yourself.

We cannot guarantee absolute security—no system is non-specific info secure—but we follow industry best practices. If you suspect unauthorised access to your lingkartoto account, change your password immediately and contact our support team. We can review your account activity and help you secure it.

Contact and Updates

If you have questions about our privacy practices, you can contact us via in-app messaging, email, or by visiting our Customer Support page. We update this privacy notice occasionally to reflect changes in our service or local law. Material changes will be announced in your account and via email. Your continued use of lingkartoto after an update means you accept the new terms.

We are committed to protecting your privacy while operating lingkartoto in compliance with gaming regulations in supported jurisdictions. Whether you're in Jakarta, Surabaya, Bandung, Medan, Semarang, or another supported region, your data is handled with the same care and security standards.